Cloudorium.store
Effective Date: 28.02.2025
Contact: info@cloudorium.store

1. Overview of Data Protection

General

This Privacy Policy outlines how Cloudorium.store (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or use our services. Personal information refers to any data that can identify you personally. We are committed to ensuring that your privacy is protected in accordance with applicable laws, including the General Data Protection Regulation (GDPR).

2. Data Collection on Our Website

Who is responsible for data collection?

The data collected on this website is processed by Cloudorium.store. You can contact us at info@cloudorium.store for any data protection inquiries.

How do we collect your data?

We collect data in two ways:

• Data you provide: Information submitted through contact forms, order forms, or email communications.

• Data collected automatically: When you visit our website, our systems automatically collect technical data such as your IP address, browser type, operating system, and access times.

What do we use your data for?

The data we collect is used for the following purposes:

• Order Processing: To process and fulfill your orders for our digital content creation services.

• Communication: To communicate with you regarding your orders, requests for additional iterations, or any inquiries you may have.

• Website Improvement: To analyze website usage and improve our services.

3. Compliance with GDPR, SCA, and PSD2

General Data Protection Regulation (GDPR)

We process personal data in accordance with the GDPR, ensuring that your information is handled securely and transparently. You have the right to:

• Access: Request information about the personal data we hold about you.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your personal data, subject to legal obligations.

• Restriction: Request restriction of processing your data under certain conditions.

• Objection: Object to the processing of your data for specific purposes.

• Data Portability: Request transfer of your data to another organization or to you.

To exercise any of these rights, please contact us at info@cloudorium.store.

Strong Customer Authentication (SCA)

Cloudorium.store complies with SCA requirements under PSD2, ensuring that electronic payments are secure and that users undergo multi-factor authentication when making purchases. This helps prevent unauthorized transactions and enhances security.

Payment Services Directive 2 (PSD2)

In compliance with PSD2, Cloudorium.store ensures secure and regulated online payments. We work with compliant payment processors to uphold security standards and protect your financial data.

4. Data Protection and Security Measures

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data storage, and restricted access to sensitive information.

5. Server Logs

When you visit our website, our servers automatically record information (“server logs”) such as:

• IP address

• Browser type and version

• Operating system

• Referrer URL

• Host name of the accessing computer

• Time and date of the server request

These logs are stored for 30 days and are used to ensure website security and proper functionality.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we securely delete or anonymize it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@cloudorium.store.